Creating a Consistent Patient Experience with Actionable, Real-Time Notifications | Prevea Reminder

Patients who received phone call notifications frequently voiced their demand for change. They couldn’t easily reschedule, cancel, or prepare for their appointments
without making an additional call to Prevea’s call center.

They were also missing reminders from phone calls. Moreover, Prevea’s front-end staff had to log into two
separate platforms to manage patient notifications, adding unnecessary complications to what could be a simple process.

DocASAP already powered Prevea’s online appointment scheduling and digital reminders for self-scheduled appointments. Impressed with the dip
in no-shows after implementing online scheduling and reminders, Prevea chose to implement DocASAP Actionable Reminders to send digital pre and post-visit
reminder notifications across all of its access channels.

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