How to Make Your Customers & Mobile Workforce Happier: 4 Easy Steps

If you’re managing delivery operations, you can’t escape the growing list of on-demand needs from consumers. Every day you deal with new challenges, whether it’s managing an influx of calls from your Customer Service Representatives (CSRs) or your drivers need to be rerouted for last-minute requests. How can you achieve both? By leveraging the power of smart routing technology and GPS tracking. Read this solution guide to discover how you can allocate more time to customers, focus on increasing service levels, and stay ahead of the competition.

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