After surveying 1,800+ managed service providers (MSPs) worldwide, Datto discovered a wealth of data and insights that range from how they run their business, what solutions they plan to offer, and what is driving growth in today’s challenging environment.

After conducting the survey and keeping in mind that MSPs are not just the core of the IT Channel and Datto’s business, but essential service providers for millions of small and medium businesses, Datto put together this report to shed light on how MSPs can overcome challenges and grow their businesses in the face of a new SMB landscape.

Included in the report:

• Three major findings about MSP operations and success rates
• The growth drivers of MSPs and how to find new clients
• Solutions that positively impact MSP businesses