Delivering Personalized Experiences to Better Connect with Customers

There are an estimated 24 million ecommerce sites around the world. With so much competition, what can you do to break through the noise?

One proven strategy implemented by LAWLESS Beauty to great success: delivering personalized experiences to better connect with its customers. As a result, LAWLESS has become one of the fastest-growing makeup brands in the world. The company's sales have more than doubled year-over-year since 2020, despite brick-and-mortar making up 70% of its pre-pandemic revenue.

In this Multichannel Merchant webinar, Rachel Shelowitz, President of LAWLESS Beauty, and Amber Fullerton, Chief Customer Officer of One World Direct, will detail how LAWLESS is creating a consumer experience that's second to none.

You will learn:

  • How to utilize AI technology to create authentic content
  • How LAWLESS uses its brand story to connect with its audience in a more personal way
  • How leveraging partnerships drive LAWLESS's mission and values
  • How switching 3PLs gives LAWLESS the ability to deliver a more tailored experience


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