The IT department is becoming a big strategic player in the world of digital transformation and customer experience.
Far from being just a support system, IT leaders are now taking ownership for and embracing a more innovative mindset in order to face their biggest challenge yet – customer expectation.
Read the Econsultancy IT Digital Intelligence Briefing to discover how to:
- Take charge of your organisation’s transformation strategy
- Collect data to effectively provide a single view of the customer
- Make technology investments that boost your business and create efficient workflows
