DocASAP meets the demands of the modern patient through online appointment scheduling

Penn Medicine sought out a way to better connect their physicians to the modern patient. In coordination with Clinical Care Associates, Penn Medicine’s employed primary and specialty care physician group, Penn Medicine saw the immediate need to improve patient access, attract new patients and increase patient retention.

Penn Medicine previously used Epic MyChart to schedule appointments for existing patients However, this channel could not offer online scheduling to new patients. 

DocASAP partnered with Penn Medicine to connect the health system’s patients with optimal care providers. The partnership included implementing an online appointment scheduling system that integrated with Penn Medicine’s EMR. 

Download this free case study to learn how

  • Why Penn Medicine sought to attract new patients through diverse digital pathways such as health plan websites and search engines. 
  • How DocASAP digitized the unique scheduling protocols for Penn Medicine providers. 
  • How DocASAP navigated patients to the correct Penn Medicine physician and appointment time during the scheduling process.
  • How online scheduling enabled Penn Medicine to attract, engage and retain patients. 

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