"DESIGN: Listen, Analyze and Model 2021 CX", is coming to your screen live February 25, 2021. You’ll hear from industry leaders about how to best build or expand your human-centered digital experience practice. Besides hearing from great keynote speakers, you can network with your peers during networking breaks and roundtable conversations.

Best of all, this is the first of four free virtual events as part of our DX Summit conference series. By registering, you get access to all four events happening in 2021.

"DESIGN: Listen, Analyze and Model 2021 CX" Topics:

• Building a holistic, high-impact customer experience practice
• Design thinking: Fundamentals and practical applications
• Best practices for personas and customer journey mapping
• Integrating Voice of the Customer (VoC): Platforms, practices, case studies
• Your insights suite: Journey analytics, behavioral, explicit, shadow customer voice
• Designing for measurement: Selecting metrics, modeling dashboards, connecting KPIs

Don't miss the best digital conference series of 2021! 

DESIGN: Listen, Analyze and Model 2021 CX
Date: February 25, 2020
Time: 11:00 am - 4:00 pm EDT

Complete you free registration now.