Engineering a New Age Digital Bank

With the possibilities of a digital-only future now a reality, banks are forced to rethink and re-prioritize digital initiatives to avoid the dangers of becoming irrelevant. It isn’t surprising that more than 70% banks are placing their bets on digitally maturity in 2020. Brillio helped a leading US-based bank realize its vision of relevance by developing an omni-channel integrated platform that brings hyper-personalized and meaningful customer experiences to its clients through most optimal channels in under 9 months. In fact, the bank was able to increase its wallet share by 30% with $150 million revenue growth without losing its identity and unique value proposition.

Case in point:

  • Who: A US-based bank with presence in over 130 locations worldwide
  • Business Challenge: Align to shifting demographic to beat large banking giants through innovative digital-enabled technology solutions 
  • Business Solution: Developed a new fully digital bank in partnership with MuleSoft, a leading integration software provider, that delivered relevant, timely and user-friendly experiences across channels and boost customer engagement

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