Date: Wednesday, June 28, 2023

Time: 2pm ET | 11am PT

Sponsored by: Vericast

Credit unions are facing unique challenges in today's tough economy, with members demanding more, loyalty becoming harder to maintain, and both inflation and rising interest rates impacting your business and members’ lives. But with the right strategies, you can enhance member engagement and business relationships, even in the midst of this economic landscape. 

Join this webcast, “Loyalty Isn’t Dead, We’re Just Bad at It”, as we outline highly effective strategies to keep your members’ loyalty and boost their engagement, even when they are demanding more. We’ll also discuss how to mitigate the impacts of inflation, rising interest rates, and market uncertainty on your credit union's operations and members. 

You will learn:

• The impact of fading loyalty and how it can make your credit union more attractive
• The importance of showing appreciation to members to build trust and earn their business
• How to use data to understand and build relationships across generations

Speaker:

Charles Arcella |  VP, Financial Services Partnerships | Vericast