DevOps and customer-centric product delivery processes are two of the hottest topics in IT today, and job growth in these areas is extremely dynamic. DevOps-focused administrators perform the crucial role of ensuring quality product delivery with high uptime. This high-stakes and fast-paced position is increasingly important as the industry struggles to deal with the migration to cloud computing, virtual servers and services, and the automation of development, deployment, and quality assurance tasks. However, there is also a great amount of confusion and misunderstanding about what “DevOps” is. Is it just a mindset or work process, or are there specific skills and abilities that make it work? The answer to this question is continually evolving.