The Forrester Wave: Real-Time Interaction Management, Q3 2015 report identifies the top 11 contenders in the real-time interaction management provider space as determined by a 35-criteria evaluation. Within this report, readers will discover:
- How quickly the RTIM market is evolving and how critical analytics are for delivering contextually relevant, real-time experiences across both digital and offline channels
- A detailed look at each vendor’s current offering, strategy, and market presence as the basis for ranking determination
- How Teradata is distinguished as an RTIM leader by both its marketer-focused analytics and cross-channel orchestration
