Technologies such as artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) have led the way to software robots that reduce the manual, time-consuming, and repetitive actions performed on digital platforms. The concept of automating tasks on digital platforms is called robotic process automation (RPA).

RPA is a software robot that interacts with computer-centric processes and aims to introduce a digital workforce that performs repetitive tasks previously completed by humans. This Refcard introduces RPA technology, how it works, key components, and how to set up your environment.