Siefert shares his industry insights on the challenges of cross border returns, balancing efficiency and cost and global vs. local repair strategies. 

Download the interview to learn more on:

• Reverse logistics' impact on the global bottom line
• Making the returns process an opportunity for competitive advantage & managing customer expectations
• Cost effective repair strategies
• Reducing returns rates
• Dealing with end-of-life products
• Using the secondary-market to dispose of refurbished or returned network elements
• Outsourcing reverse logistics to 3PLs
• Potential challenges in international reverse logistics
• Key opportunities and risks for reverse logistics in the future