Hospital Sisters Health System (HSHS) Medical Group is a faith-based health system with 15 hospitals acrossIllinois and Wisconsin. Their 2,300 providers serve a population of 2.6 million patients.

When HSHS implemented Epic’s practice management system, they launched the MyChart patient portal to better connect patients with their providers. However, only existing patients could schedule appointments online. New patients had to contact the HSHS call center in order to schedule an appointment. 

To ramp up patient acquisition and keep existing patients loyal, HSHS needed a solution that simplified appointment scheduling for its entire community.

Download this free case study to learn 

• Why HSHS leveraged DocASAP to simplify visit reason options and navigate patients to the right provider.
• How HSHS quickly navigate patients to the right provider in the most appropriate setting.
• How HSHS implemented DocASAP Actionable Reminders to send email and text notifications to patients ahead of their appointments.