Not matter how busy it gets for your service team during Black Friday, Cyber Monday or Christmas – delivering a continuously effortless experience for your customers is a must to keep your customers for life and turn occasional buyers into raving fans.

Last Christmas, Chilly's Bottles was forced to shut down their live chat as it was too much to handle for their team. This year, they are prepared and have Chilly-Bot on their side to help them master any season with customer service automation.

In this webinar, you'll learn:

• Why Chilly's decided to implement a chatbot
• Results they've seen to date
• 5 best practices from Chilly's for getting started with chatbots