How Digital Transformation Gives SMBs the Agility Advantage

Using technology to reduce friction in workflows is a proven way for companies of all sizes to compete and grow. When you employ the right tools to streamline your business, customer service improves, partnerships work better and internal company operations run more smoothly.

Taking contracts and other documents paperless by using e-signatures is one of the best areas for small and mid-size businesses to invest their technology effort because the results are so immediate,” says Aragon Research CEO Jim Lundy. In his work advising companies on technology decisions and strategies, Lundy has found that tapping digital tools to help manage document-based transactions can deliver competitive advantages—especially to SMBs, which are under tremendous pressure to perform.

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