Plaid is a leading financial services company that supports integrations for over 11,000 financial institutions and millions of users. To get there, Plaid needed to rethink its approach to building and maintaining internal tools.
Their engineering team was bogged down by requests to fix ad hoc problems, leading to inefficiencies for customer support and delays in product development.
Learn how Plaid transitioned to building secure internal tools on top of their data sources 20x faster with a new development approach—leading to hundreds of engineering hours saved and better client outcomes from an 80% improvement in support efficiency.
