Southwest Medical Associates (SMA), part of Optum Care, is one of Nevada’s largest multi-specialty medical groups. SMA partnered with Optum Digital Scheduling, then known as DocASAP. Optum provides appointment scheduling services to health care providers for primary care, specialty care and urgent care facilities, including scheduling on behalf through call center agents. 

Optum provided SMA with a platform to automate vaccine scheduling and reminders for both shots at once. They launched the tool in two weeks, granting 8,500+ consumers access to the COVID-19 shot in under 30 days.

Download this case study to learn more:

• How Optum launched online scheduling for a mass vaccination site in under two weeks
• How text reminders helped patients return for their second shot
• Key results from SMA’s COVID-19 vaccination program