Retail is changing at an accelerated pace. Connecting the dots between your IT infrastructure and customer-facing devices has become the new business prescription designed to excite and delight today’s shopper while raising the level of efficiency of your retail store. But it’s easier said than done, often involving dozens of vendors and discreet technologies that must work as one integrated solution. The Retail industry is rapidly changing and here we briefly introduce what IBM is delivering in terms of innovation to meet those needs and transform the store support model.