ICMI “Is Your Contact Center Ready for the Peak Season” MarketPulse Report

BoldChat-Logo

ICMI and BoldChat by LogMeIn joined forces to help you connect to the trends and best practices that are shaping the customer experience landscape. This MarketPulse will provide contact center leaders with insights and best practices on how to improve the effectiveness of your contact center in preparing for and engaging customers during peak, seasonal volume – no matter what your peak season is.

    Please complete the form below to access this research:

    E-mail Address

    First Name

    Last Name

    Company

    Company Size

    Industry

    Job Title

    Address

    City

    State/Province

    Zip

    Country

    Business Phone

    By clicking on the “submit” button above, I agree that I have carefully read the Legal Notices, and the Privacy Policy, and I agree to be legally bound by all such terms.