Prospective legal technology buyers no longer just listen to what a seller has to say about a product. That paradigm has been defunct for years.

Today, they’re relying on conversations with their peers, industry events such as CLOC and LegalTech, other users’ experiences, and – importantly – independent reviews and analysis when they compile any shortlist of potential providers.

That’s why it’s essential they’re able to access consistent and objective information about rival offerings. It’s in competitors’ best interests to respect and even encourage that, too.