Pure Storage’s Evergreen Storage Continues to Be the All-Flash Array Market’s Customer Experience Program to Beat

The legacy model for how enterprise storage vendors interact with their customers during product acquisition, ongoing management, and technology refresh is giving way to a much better model that is strongly preferred by end users. Pure Storage’s Evergreen Storage was the catalyst for this positive change, and competitive vendors’ response to the program not only validated its value but also improved overall customer experience (CX) across the industry. Competitors first tried to downplay Evergreen Storage as “just a program,” but in light of irrefutable customer affection for it, they have taken a new tack of trying to copy it. Some aspects of the program were easy to copy, but others were not. Program features, such as the Right-Size Guarantee, White-Glove Support, Capacity Consolidation, and Upgrade Flex, and the ability to comprehensively and nondisruptively upgrade installed, production systems to next-generation technology, without planned downtime or data migrations, continue to provide differentiating value to customers that is difficult for competitors to copy.

    Please complete the form below to access this research:

    Business E-mail Address

    First Name

    Last Name


    Job Role

    Job Function

    Company Size





    Zip / Postal Code


    Business Phone Number

    Are you in-market for a new Data Storage solution?

    Would you like to know what's new with Pure Storage and AWS?

    Your privacy is a top concern for us at Knowledge Hub Media. We’ll only use your personal information to provide you with the content, products and/or services you’ve requested from us. By entering your contact information and clicking on the “submit” button below, you are confirming that you have carefully read Knowledge Hub Media’s Terms of Use agreement, and Privacy Policy, and agree to be legally bound by all such terms.

    Yes, I agree to the Terms of Use Agreement.

    Yes, I agree to the Privacy Policy.

    The third party vendor sponsoring this content may wish to contact you regarding products and/or services as they relate to this white paper/research. Please check the appropriate boxes below, indicating the ways in which you would like to receive communication from our third party affiliates:

    Yes, I would like to receive communication by email.Yes, I would like to receive communication by telephone.Yes, I would like to receive communication by postal mail.

    Knowledge Hub Media would also like to keep in touch regarding related content, white papers, business/technology research and upcoming events in your area of expertise. Please check the appropriate boxes below to opt-in:

    Yes, Knowledge Hub Media may contact me via email.Yes, Knowledge Hub Media may contact me via telephone.Yes, Knowledge Hub Media may contact me via postal mail.

    You can easily change your communication and consent preferences at any time. Opt-out of receiving communication from Knowledge Hub Media and/or our third party affiliates by easily updating your personally identifiable data and contact preferences here: Update Communication Preferences

    Comments are closed.