IDC recently spent time with two customers of clientless remote software, Dell and Dover Federal Credit Union, who spoke about the importance of security, feature sets and the strong relationships needed to successfully deploy and manage these solutions. This special IDC Spotlight report will show how the need for remote support of devices that are driving mobility and the IoT, in businesses of all sizes, is greater than it has ever been. But equally as important is support of the traditional systems (servers, storage and networking) that enable cloud and mobile solutions. Read this report to learn how remote clientless software can securely help solve most of the remote support issues you are seeing today, and get a glimpse into what the future holds.
