Interoperability: Why It’s Critical to Health Plans

Despite its many benefits, a lack of interoperability permeates U.S. healthcare system.

Our new report, developed through a collaboration with HFS Research, Digital transformation and interoperability are critical to health plan well-being, explains how emerging technologies such as cloud, AI and blockchain can digitally connect the healthcare ecosystem, deliver optimum outcomes, and create new opportunities far beyond the regulatory requirements.

A key finding in the research …

“In an HFS Research study of 100 health plans, 60% of the respondents indicated significant improvement opportunities across the health plan value chain, including payment integrity, complaints, appeals, eligibility and enrollment.”

What you will learn ..

  • Why addressing process debt is critical to accelerate digital transformation and enable interoperability
  • The benefits of rethinking the role of emerging technologies and how they are integrated with legacy systems
  • Real-life examples of successes and challenges shared by health plan executives


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