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Hitachi Construction Machinery (HCM) creates high-value, heavy machinery for the construction, mining and the forestry industries. Many of HCM customers operate in harsh, remote locations, making it difficult to gather operational information. HCM’s Global e-Service monitors performance and minimizes downtime time of its heavy machines. The web-based system, connected by Telenor Connexion, enables dealers and construction teams to keep close track on their fleet. By better understanding ongoing operations, and by having the data needed to better predict service needs, the customer can better plan for and optimize their operations in any location. Read the case study to find out more. |
