IT Operations Transformation Primer for 2018

Infrastructure & operations leaders must redefine the mission of IT operations to focus on delivering positive business outcomes. This change will not be easy given existing pressures to move faster, while already consumed with running and maintaining the existing IT infrastructure. This research focuses on the infrastructure and operational processes, technologies and human capabilities that enable desired business outcomes. Including: I&O organizational structures, roles and the skills necessary to transform IT operations IT service management strategies, best practices and technologies I&O automation strategies, best practices and tools Application and networking performance analysis strategies, best practices and technologies Read the full research primer from Gartner now. Request Free!