ITSM Processes for Hybrid Cloud Governance

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IT organizations recognize the strategic importance of cloud computing. Hybrid cloud computing, in particular, is a key enabler of the IT agility demanded by lines of business to drive digital innovation. The challenge now facing enterprises is evolving their cloud deployments to maximize both agility and control by taking full advantage of the ITSM governance processes, including:

  • Incident and change management
  • Configuration management database
  • A common service catalog

BMC Cloud Lifecycle Management provides a platform for automated, self-service provisioning and governance of IT resources across hybrid clouds.

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