Join Ballad Health & Optum on April 7th for our free webinar ‘How to Navigate the Challenges of Digital Transformation’

How can health systems meet their digital transformation goals while also navigating operational challenges throughout their journey?

Join us on April 7th at 11 AM CT/12PM ET to learn Ballad Health's digital strategies for implementing new healthcare technology. 

Ballad Health, a large health system serving 3.1 million outpatient visits in Virginia and Tennessee, will also share how they worked with Optum to create an industry-leading, simple consumer experience using their mobile app.

Panelists will cover:

  • How Ballad Health capitalized on the growing share of mobile traffic, despite healthcare’s laggard status as a digital-first industry.
  • Why patient portal engagement was low and how Ballad Health and Optum collaboratively addressed this barrier.
  • How nearly 80% of “find-a-doc” users converted and requested an appointment with a Ballad Health provider


Taylor Hamilton, Senior Vice President, Chief Consumer Officer, Ballad Health

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