Lean Process Improvement in Hospitals: How to Do the Impossible

Process-driven quality doesn't just influence service quality - it defines it. Read this white paper to discover how your hospital can transform patient care by identifying areas for improvement, standardizing team responsibilities and improving target metrics across any hospital department. In this white paper, you will also learn how one hospital emergency department has used Kaizen to: Establish a clear process improvement framework for its emergency department Apply the framework to its patient arrival to evaluation by Qualified Medical Personnel (QMP) process Achieve a 59% reduction in average ED wait time, and reduce the standard deviation of wait times by 300% Request Free!