Leveraging Online Scheduling to Scale Access to Care in a Competitive Market | Inova Health System

To grow in the competitive Northern Virginia market, Inova Health System needed to efficiently scale how consumers accessed care. However, its plan for rapid growth came with new pain points.

Inova leadership sought to expand patient access and complement the call center with online scheduling. They partnered with DocASAP to offer accurate online appointment scheduling and patient-provider matching.

Download this free case study to learn: 

  • How Inova implemented DocASAP to provide online appointment scheduling on its website.
  • How online scheduling eased pressure from Inova’s call center and improved operational efficiency. 
  • How DocASAP digitizes all provider scheduling rules, enabling Inova to easily match patients with the right healthcare provider. 

Request Free!