Meeting the Demands of the Modern Patient Through Online Appointment Scheduling

Penn Medicine recognized as one of the nation’s best hospitals by U.S. News and World Report. Penn Medicine sought out a way to better connect their physicians to the modern patient.

They implemented a new platform aimed at supporting patients’ scheduling needs at their convenience, such as the ability to see the right physician, at the right place and at the right time.

Penn Medicine made its EMR implementation and utilization a top priority by utilizing Epic’s scheduling module for existing patients, MyChart. While this 
solution sufficed for existing patients through its portal, myPennMedicine, DocASAP provided Penn Medicine, with a tool to draw in new patients, reach patients from diverse digital pathways (health plans or healthcare content sites), and manage intake for specialists or ancillary services.

Download this free case study to learn how Penn Medicine:

  • Shifted control of physician’s schedules.
  • Customized workflows for process improvement.
  • Attracted, engaged and retained patients.


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