In today’s hyper-connected world, consumers and buyers have unlimited access to products and services. In order to increase their ability to compete and differentiate, organizations must understand their buyers’ complex journeys and unlock more opportunities for customer engagement. In this e-book you'll get best practices and examples on how to monetize multichannel experiences and provide best-in-class experience management, commerce and analytics offerings to fulfill the three pillars of hyper-focused customer engagement. Included in this e-book:
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