ON-Demand Webinar: Top Trends & Technology Impacting Customer Service in 2017

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In research conducted by HDI and Robert Half Technology on the technical support center of the future, the key is  passion for supporting customers and with social intelligence—a human connection in a digital world.

Both internal and external customers are utilizing more communication channels and more devices now than ever before. The mobile workforce, remote work, consumerization, increased self-service, and emerging technologies have all played a part in creating the demand for better ways to serve customers and users.

View this on-demand webinar, presented by Peter Zeinoun, Director of Products LogMeIn Rescue to learn:

  • Which support channels customers are choosing
  • Why the combination of technology and people is more important than ever
  • What contributes to a great service culture in the support center

    Please complete the form below to access this research:

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