Ovum – How Mobile Technology Improves Outbound Engagement and Customer Experience

Did you know that 73% of the global population uses smartphones and sends more than 16 billion texts each day?

Mobility is now ubiquitous and this explosive shift has more and more consumers discarding their landline phones and becoming “mobile-first” (if not “mobile-only”). Businesses need to take their outbound customer engagement in the same direction or be left out of the conversation.

This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications.

Are you ready to learn how?

    Please complete the form below to access this research:

    Business E-mail Address

    First Name

    Last Name

    Company

    Company Size

    Job Function

    Job Title

    Industry

    Address

    City

    State/Province

    Zip

    Country

    Business Phone

    What is the asset size of your financial institution?

    Number of Contact Center Agents?

    By clicking on the “submit” button above, I agree that I have carefully read the Legal Notices, and the Privacy Policy, and I agree to be legally bound by all such terms.

    Save

    Save

    Comments are closed.