Provider Telehealth Use and Experience Survey | Optum

Providers have adopted telehealth at a massive scale. This surge has shown the value of virtual visits — as well as revealed pain points in the provider experience.

Optum surveyed 240 physicians to learn more about their experiences with telehealth. Their insights show that while they plan to continue using telehealth, there remains opportunities to improve virtual care. 

Download this free ebook to learn:

  • A breakdown of provider telehealth usage throughout the pandemic.

  • Insights on how patients access telehealth and schedule virtual visits. 

  • The telehealth features and frustrations providers say impact their virtual care experiences. 

  • 6 technology enhancements providers say would improve telehealth.



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