Provider Telehealth Use and Experience Survey | Optum

Providers have thus adopted telehealth at a massive scale. This surge has shown the value of virtual visits — as well as revealed pain points in the provider experience.

This research conducted on behalf of Optum by a Qualtrics, Inc. online research panel sought to understand physicians’ past, current, and predicted use of telehealth, as well as identify the benefits and barriers physicians encounter when using telehealth with their patients. 

Download this e-book to learn insights of the first annual Optum “Provider Telehealth Use and Experience Survey:”

• A breakdown of provider telehealth usage throughout the pandemic. 
• Insights on how patients access telehealth and schedule virtual visits. 
• The telehealth features and frustrations providers say impact their virtual care experiences. 
• 6 technology enhancements providers say would improve telehealth

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