Reduce the High Cost of Poor Quality: Top 5 Strategies for Managing NCRs and CAPAs

Quality professionals often struggle to make a meaningful dent in the high Cost of Poor Quality (COPQ). Despite their best efforts, many become trapped in a vicious cycle of reactive, inefficient processes where responding to non-conformances (NCRs) and defects takes precedence over increasing efficiencies and implementing proactive quality measures.

Key topics covered in this whitepaper include:
  • Replacing old, reactive approaches to managing NCRs
  • Identifying and acting on the metrics that matter
  • Addressing patterns with root cause analysis and 8D problem solving
  • Implementing corrective actions that have a long-lasting impact
  • Harnessing the power of technology


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