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TIME: Thurs., May 12th – 12 noon ET/9 am PT A just-completed RetailWire shopper experience study documents the extraordinary omnichannel tipping point that the retail industry has experienced and the consequential shifts retailers are making to advanced data analytics environments. Join us for a top-line summary of the study results and learn how retailers are making plans to optimize omnichannel shopper experiences, a top sales and growth priority in 2022. Following the presentation from study author Joe Skorupa, Katie Thomas of Kearney Consumer Institute will lead an expert panel discussion to lend insights and context to the study findings. All participants will receive an executive summary of the study findings. |
