Roper Case Study | Getting Patients Back to Care Through Digital Channels

Roper St. Francis Healthcare (RSFH) is the Lowcountry’s 
only private, not-for-profit healthcare system. Their 1,000 physicians cover almost every medical specialty and operate across 110 care facilities in seven counties.

After focus groups revealed that patients expected frictionless access to care, RSFH needed a digital health solution that created a convenient retail experience for their physician network. 

RSFH implemented DocASAP’s platform in May 2018. Within months of implementation, 48% of appointments booked online were from new patients, 
and 42% of appointments booked online were scheduled after business hours. 

Download this Case Study to learn how RSFH:

  • Spread awareness about telemedicine availability.
  • Matched patients with the right provider.
  • Enabled patients to safely access care during the height of the pandemic. 


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