Roper St. Francis Healthcare: Getting Patients Back to Care Through Digital Channels

Based in Charleston, SC, Roper St. Francis Healthcare (RSFH) is the Lowcountry’s only private, not-for-profit healthcare system.

Their 1,000 physicians cover almost every medical specialty and operate across 110 care facilities in seven counties.

After focus groups revealed that patients expected frictionless access to care, RSFH needed a digital health solution that created a convenient retail experience for their physician network.

They partnered with DocASAP, the leading patient access and engagement platform for health systems, health plans, and physician groups, to help direct patients to the right provider and care setting at the right time.

Download this ebook to learn how RSFH:

  • Matched patients with the right provider.
  • Spread awareness about telemedicine availability.
  • Enabled patients to safely access care during the height of the pandemic. 


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