Amazon started it and the pandemic sealed the deal. Demand for ultrafast delivery is here to stay. How can retailers keep up with consumers’ thirst for same- and next-day delivery? Buy Online Deliver from Store (BODFS), of course. But turning your stores into forward-distribution centers can be complex if you don’t have the right plan and the best systems in place.

Crowdsourced delivery is an important part of your BODFS effort. With traditional carrier services already bogged down (and high-priced), turning toward a new solution for local delivery is a wise move. In our latest playbook, you’ll learn how to make the most of this service and its advantages, including:

• Control over the customer experience with vetted, insured drivers who know proper delivery practices.
• The ability to deliver to customers in metro areas as well as those in the suburbs, exurbs and rural areas.
• Efficient and cost-effective handling of big and bulky items. 
• The use of less packaging than traditional last-mile shipping.
• Shorter delivery windows that increase customer satisfaction.