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automation

Field Service / Research / White Papers

The State of Field Service

Field service organizations are under pressure to address the large volume of work, drive productivity and deliver better customer experiences. Current field service management solutions have limitations and still require …

Field Service / Research / White Papers

The Future of Field Service

In today’s competitive world every industry is marked by rising customer expectations and shrinking margins, field service leaders are looking for ways to do more with less. Download this ebook …

Downloads / InfoTech / Research

Ready, set, automate! Essential Security Requirements to Adopt End-to-End Automation

Available On-Demand In theory, automation is the perfect remedy for the security professional’s biggest headaches: manual, repetitive, time-consuming processes; inconsistent analysis and workflow; employee retention; and slow investigations and response …

Downloads / InfoTech / Research

Creating Your Next Normal: Low-Code Automation and Lessons for the Post-Covid World

Live Webinar Date: June 12, 2020 Time: 1:00 PM Eastern Daylight Time IT fires mostly under control, the next essential task is crafting your enterprise’s next normal and determining how …

Downloads / InfoTech / Research

Automate Cloud and DevOps Initiatives

Speed innovation and increase agility with end-to-end automation. By automating every phase of your software delivery lifecycle—build, test, and run—you can deliver the efficiency, agility, and quality your business needs …

InfoTech / Research / White Papers

Building a Business Case For Order Management Automation – Oracle

Are you ready to rid your order management process from the pains of paper? Have you explored the advantages that automation could bring your department and entire company? If so‚ …

Downloads / IT Operations / Research

Advocating for Order Processing Automation: How to Connect with Committee Stakeholders & Mobilize Your Project

Automation is widely used in the business world. Still, the concept of order processing automation remains a bit of an enigma – even among those who already know a thing …

InfoTech / Research / White Papers

HfS Blueprint Report: Enterprise Artificial Intelligence (AI) Services 2018

This blueprint report looks at how 18 service providers are orchestrating diverse sets of enterprise cognitive and AI solutions as well as tools within the context of service delivery. Download …

IT Operations / Research / White Papers

There’s Nothing Artificial About AI for Broadcasters: New Survey Shows Rapid Uptake

The media and entertainment industry is in the early stages of adopting artificial intelligence for applications ranging from speech-to-text caption generation to automating metadata tagging chores. Some early AI adopters …

InfoTech / Research / White Papers

How Yelp connects people with great local businesses securely.

Vivek Raman, Head of Security for Yelp explains how they built automation into the company’s security practice with Cisco Umbrella.

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