The Future of Work: The Role of Machines in the Future Workplace
Automation is inevitable. The pressing question is: How do we choose to use technology to replace certain tasks and jobs? Read our guide The Future of Work: The Role of …
The Future of Work: Experiences
Leaders looking for bottom-line benefits from technology—and especially, automation—need to be mindful of the experiences they are creating for employees. Our guide, The Future of Work: Experiences, shows how organisations …
Umbrella Customer Experience: Yelp
Vivek Raman, Head of Security for Yelp explains how they built automation into the company’s security practice with Cisco Umbrella. “Cisco Umbrella gives us more confidence in our ability to …
Forbes Insights: The State of IT Service Management 2017
Mature service management capabilities can help every part of a digital business become more efficient and productive—from IT to lines of business. Read the Forbes Insights report to learn about …
Programmatic Revolution
The world of advertising is more demanding than ever. Luckily, programmatic makes meeting those demands simple. Read The Programmatic Revolution: How Technology Is Transforming Marketing and the Daily Lives of …
How to Avoid the Five Most-Common IT Automation Pitfalls
Infrastructure and operations leaders have identified five common pitfalls in automation initiatives that should be avoided and can be averted through the use of some common best practices. Look beyond …
Get Big Data into Production at the Speed of Business
When it comes to big data, adopting new technologies that accelerate time to market remains a struggle for many organizations. Despite clear potential, relatively few Hadoop projects have actually reached …
How to Streamline Your Service Desk
Today’s service desks must evolve to stay relevant, users expect to request help from IT support in the same way they shop, bank, or update their profile status. In order …
