7 Key Features of a Modern VoIP Phone System
Not all phone systems are built the same. It’s important to choose the right solution that enables you and your team to communicate effectively—no matter where those conversations happen. Learn …
Digital Transformation Drives Companies to the Cloud
Infusing communications into business processes is not a simple task, as legacy deployment models for unified communications and the contact center are far too rigid to offer the required agility …
Digital Transformation: Insight into Getting it Right!
Digital Transformation: Insight into Getting it Right, is research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands …
eBook: Recognize the warning signs of an unhealthy PBX relationship
Don’t let your communications system hold you back. PBX systems once provided top-of-the-line business communications, but they weren’t designed to accommodate business growth and change. And cloud-based platforms have altered …
Rescue + Mitel: Answering the Call for Smarter Support
Every customer support ticket is important, and time to resolution is crucial, especially if the issue affects something your customers rely on every day. As an industry leader in business …
