Digital transformation has caused a shift in customer expectations. Customers no longer compare their experience with their latest banking interaction, but rather with their last good customer experience. By 2020, …
Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital …
In the age of customer experience, is it time for a new database? Introducing the Engagement Database — and why it’s a vital part of your digital transformation. Digital transformation …
Despite a strong business case for eCommerce adoption, B2B businesses often find themselves struggling with it. Addressing the right factors can help businesses overcome or minimize the constraints in the …
Pressed by aggressive new entrants and evolving regulations, financial institutions are undergoing a digital revolution. But finding the sweet spot between new opportunities and the inherent risks of a digital …
The healthcare industry faces constant regulatory change, escalating pressure to control costs and an increasingly complex competitive landscape. To stay head of the curve, digital transformation is essential. Download this …
Changing consumer expectations, regulatory requirements and capital expenditure needs are compelling energy companies to modernize existing infrastructure, invest in alternative or renewable energy sources and seek new revenue streams to …
The cloud revolution is here. Five years ago, enterprises were implementing cloud primarily to streamline IT infrastructure and cut costs. Today, enterprises around the world have adopted cloud to go …
As companies race towards digital transformation, many business leaders are turning to DevOps to help their organizations evolve and move forward. DevOps practices are designed to rev up the quality …
Digital transformation is key to business success in 2017, it’s up to IT leaders to step up to demonstrate IT’s merit. This paper discusses why IT is so misunderstood, how …
