What the Future Holds for CX Organizations
We looked into our crystal ball (and surveyed over 100 CX professionals) to predict what’s next in CX With 79% of CX professionals believing the role of customer service to …
We looked into our crystal ball (and surveyed over 100 CX professionals) to predict what’s next in CX With 79% of CX professionals believing the role of customer service to …
COVID-19 has changed the way sales happen, and its effects are here to stay. Strategies that brought thousands of dollars in sales in 2019 might not generate a single dollar …