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online sales

Research / Sales & Marketing / White Papers

Hidden Costs of a SaaS Platform

With online sales up 14% to $459 billion in the US, and up 23% to over $2 trillion globally, digital commerce is showing no signs of slowing. In this highly-competitive …

Research / Sales & Marketing / White Papers

E-commerce 101: A Guide to Successful Selling on the Web

For many business owners, launching an online shopping site makes perfect sense. However, there are some important things you should know before diving into the e-commerce marketplace. The online economy …

InfoTech / Research / White Papers

ServiceNow ServiceWatch Impact Study

Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service …

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