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Comments Off on 6 Tips for Building a Thriving Help Center
Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service...
by Knowledge Hub Media /
Comments Off on Forrester: The Future of Customer Service
In the age of the customer, executives don’t decide how customer-centric their companies are — customers do. The growing demand for easy, effective, and deeply personal...
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