Empowering the Workforce
To help your enterprise achieve optimal productivity, you need to help people work smarter, faster, and more easily. This includes empowering people with intuitive access to the IT services, knowledge, …
4 Ways to Innovate IT Service Management
Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and help drive …
Best Practice Insights: ITIL® Service Operation
ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help IT organizations deliver and manage …
Best Practice Insights: ITIL® Service Strategy
ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help IT organizations deliver and manage …
Aumentar a Visibilidade da TI e o Valor dos Negócios com o Catálogo de Serviços
Construa um catálogo de gerenciamento de serviços eficaz .Veja como a ServiceNow pode ajudá-lo à: Aumentar a visibilidade através de sistemas e processos transparentes Estabelecer uma base para o gerenciamento …
