Even with the evolution of technology, a majority of repondents to enterprise professional surveys still prefer telephone calls when solving complex business issues. Given...
The decision to invest in new technology should never be taken lightly. From calculating ROI to anticipating and negotiating contracts and changes in infrastructure, there...
Real-time virtualization is not about bypassing the PSTN—it’s about improving customer interactions. We can adjust processes without being intrusive. Virtualization has...
The concept of working from home is becoming increasingly popular, but it can’t be done effectively without unified communications to tie together otherwise disparate tools.
Key...
Simply picking a service provider isn’t good enough. You need to be sure that they will provide solutions that address your needs—in the interest of your business processes,...